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Return & Exchange

Kundans take immense pride in offering exquisite bridal lehangas and groom sherwanis that embody elegance and tradition. The goal of Kundans is to ensure complete satisfaction of User(s) with their purchase. However, Kundans understand that there might be instances where User(s) need to return or exchange a product. To facilitate a smooth process, Kundans have outlined their Return and Exchange Policy below.


No Return and Exchange:

Once an order is placed, Kundans do not offer any exchange or returns. However, in case of alterations, Kundans will be happy to assist User(s).


Alteration Services:

Kundans provide complimentary alteration services free of cost up to 90 days from date of purchase, which are only available for basic alterations. Other alterations requests are available upon reviewing the outfit and may incur a charge.
However, the courier/shipping charges for such alteration services for both domestic and international orders will be borne by the User(s)


Governing Law and Disputes:

The Agreement is governed by the laws of India. Any disputes arising from the Agreement will be subject to the exclusive jurisdiction of the courts in New Delhi, Delhi, India.


Amendments:

Kundans reserve the right to amend Agreement at any time. Changes will be effective upon posting on the Web Site. Your use of the Web Site or continued use of our service after any changes means that you agree to be bound by those changes. Kundans will not be responsible for any changes or interruptions in the Web Site. Kundans will not notify you of the changed terms at any time.